FAQs

Frequently asked questions

Find answers about NCR pads, NCR books, NCR sets, business stationery, banners, signs, envelopes, artwork, delivery, payment and custom printing. If you need more help, please call us on 0191 289 4755, email sales@mdprintshop.co.uk or use our live chat.

Request a free quotation or view our popular products.

NCR printing

What are NCR pads, books and sets?

NCR pads, books and sets are carbonless paper forms that create instant copies when you write on the top sheet. NCR stands for No Carbon Required. They are commonly used for invoices, receipts, delivery notes, job sheets, order forms and service reports.

What is the difference between NCR pads, NCR books and NCR sets?

The main difference is how the carbonless forms are supplied:

  • NCR pads: individual sets are glued together in a pad for convenient everyday use. As standard there are 50 NCR sets in each glued pad. Each pad has a grey board backing card. 
  • NCR books: sets are bound together into a more durable book. All sheets are perforated as standard and they stay in the book until they are pulled out. There is 50 NCR sets in each bound NCR book. Each book has a grey board backing card. 
  • NCR sets: individual loose sets are supplied separately, which can be useful when you need to distribute or organise forms in a particular way. They are NOT glued into pads or bound into books. 

All three options can be customised with your business details, logo, layout and number of parts. If you are unsure which format is right for you, contact us for advice.

What are NCR forms used for?

NCR forms are useful when your business needs multiple copies of the same document without using a printer or photocopier. Common uses include invoices, receipt books, delivery notes, job sheets, order forms and service reports.

What is the difference between duplicate, triplicate and quadruplicate NCR forms?

Duplicate NCR forms contain two sheets per set, while triplicate NCR forms contain three sheets per set, and quadruplicate NCR forms contain four sheets per set. 

  • Duplicate: one copy for the customer and one for your business
  • Triplicate: customer copy, office copy and accounts copy
  • Quadruplicate: top sheet, second sheet, third sheet and fourth bottom copy sheet 

Choose the format that gives you the number of copies your business needs. You can also view our duplicate NCR pads and triplicate NCR pads.

How many sheets are in an NCR pad?

NCR pads contain 50 sets per pad as standard. For example, a 50-set duplicate pad contains 100 sheets, a triplicate pad contains 150 sheets and a quadruplicate pad contains 200 sheets. If you require a bespoke quantity of NCR sets in your pads - please contact us.

What sizes are NCR pads, books and sets available in?

Popular sizes include A4, A5, DL and A6. Custom sizes may also be available, and A3 can be produced on request depending on your requirements.

What size NCR form should I use?

A4 is useful for detailed forms and reports, while A5 is a popular choice for tradespeople. DL and A6 are suitable for more compact forms and receipts. The best size depends on how much information your form needs to contain.

Can NCR pads, books and sets be numbered?

Yes, sequential numbering can be added to NCR products. Numbering can start at a number of your choice and can be positioned on your form. Please tell us where you need it when ordering. If you need numbering in more than one position, please request a custom quotation.

Can NCR products include my business logo?

Yes. Custom NCR products can include your logo, contact details, sequential numbering, terms and conditions and layouts designed for invoices, job sheets or other paperwork.

Are NCR forms suitable for invoice pads?

Yes. Custom NCR invoice pads can be produced with your business details and logo in duplicate, triplicate or other formats to suit your workflow. You can also view our invoice pads.

Are NCR products still used by businesses?

Yes. NCR pads, books and sets remain useful for on-site paperwork because they create instant copies without needing a printer, computer or internet connection. 

What weight of NCR paper do you use:?

We use premium quality 75gsm NCR carbonless copy paper as standard. 

Other print products

What else do you print besides NCR products?

We print a wide range of custom products for businesses and organisations, not just NCR forms. Our wider catalogue includes:

  • Business cards, letterheads and compliment slips
  • Booklets and other bound or folded print
  • Envelopes and business stationery
  • Banners, exhibition displays and custom signage
  • Labels, stickers, posters and flyers
  • Custom printed products made to your requirements

Visit our Popular Products collection to explore more of our range.

Can you print something that is not listed online?

Often, yes. If you have a specific format, quantity or design in mind, please request a quotation and tell us what you need.

Artwork and design

Can I send my own artwork?

Yes. You can upload your own design on the relevant product page. Please see our artwork guidance for more information. We send a digital proof for approval before printing.

Do I need permission to use artwork I supply?

Yes. You must own the artwork or have permission or a licence to use it for printing. Do not supply copyrighted artwork, logos, photographs, trademarks or other material unless you have the necessary rights. By supplying artwork, you confirm that you have permission to reproduce it.

What file types do you accept?

PDF is preferred. We may also be able to accept JPEG, PNG, Word and Excel files, depending on the project.

Should I save my artwork as CMYK or RGB?

CMYK is preferred for print. Files supplied in RGB may be converted to CMYK, which can affect how colours appear.

What resolution should my artwork be?

Artwork should normally be supplied at a minimum of 300dpi for sharp print results.

Do I need to add crop marks and bleed?

Crop marks help show where a design should be trimmed. If your design runs to the edge of the finished product, allow 3mm bleed on every side unless the product instructions say otherwise.

Will I see a proof before printing?

We send a digital proof for you to check and approve before production. Please check spelling, colours, orientation, missing text, lines, boxes, page order and any warnings before approving your proof.

Do you offer a design service?

Yes. Our design service can help with bespoke artwork, branding and print-ready files.

Delivery

What does delivery cost?

Delivery is free for every order to UK mainland addresses. See our delivery information for more details.

How long does delivery take?

Typical turnaround is approximately 5-7 working days from receipt of your order. If you have a deadline, please contact us before ordering so we can discuss your requirements.

Which courier will deliver my order?

We use a selection of courier partners depending on the order. We confirm the delivery arrangements when your order is ready for dispatch.

Can I change my delivery address after ordering?

We may be able to change the delivery address before your order is dispatched. Please email your order number and updated address to sales@mdprintshop.co.uk as soon as possible.

Do you deliver overseas?

We currently deliver to UK addresses. Please contact us if you need a quotation for delivery abroad.

Ordering and payment

What payment methods do you accept?

We accept the following payment methods:

  • Visa
  • Mastercard
  • PayPal
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • UnionPay
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Klarna
  • BACS transfer
  • Business cheque

Online payment options are shown securely at checkout. For bespoke quotations, payment instructions are provided with your invoice. Bank transfer details are not published on this page.

When do I pay?

Online orders are paid for at checkout. For bespoke quotations, production can proceed once payment has been arranged against the invoice.

Do your prices include VAT?

Product prices are shown excluding VAT where applicable. VAT at the prevailing rate is added during checkout. Some products may have different VAT treatment.

Will I receive a VAT invoice?

We provide a detailed VAT invoice with every order.

About MD Print Shop

Where is MD Print Shop based?

MD Print Shop is based in Whitley Bay, Tyne & Wear, and supplies custom printing to businesses throughout the UK.

Why choose MD Print Shop?

  • Custom printed products made to your requirements
  • Free UK mainland delivery with every order
  • Professional artwork checking and digital proofs
  • Quality print materials
  • Friendly UK-based customer support

General printing

What printing processes do you use?

We use digital and lithographic printing processes where appropriate to produce customised print.

Are products made to order?

Our custom printed products are produced to your requirements, using the artwork and specifications agreed for your order.

Is my order checked before dispatch?

Orders are checked before dispatch as part of our quality-control process.

Policies

Where can I find your policies?

You can read our refund policy, privacy policy and terms of service.

Need more help?

Request a free quotation, call 0191 289 4755 or email sales@mdprintshop.co.uk.